FAQs

You must contact the airline directly for requests for extra baggage. You’ll need to use your departure allowance to cover the cost. Please note that most airlines charge for sports equipment.

If a charity fare is booked for you, a link will be included in the Charity Letter in your electronic ticket. The link will only be provided if needed, so please read your ticket carefully. If you receive the link, ensure you have a printed copy of the letter and your Final Award Letter with […]

Please contact Chevening’s travel provider directly. We cannot cover the costs of any changes to flights, and you must return home before your visa end date.

You may remain in the UK until your visa expiry date which can be found on your eVisa. You must book your return flight to depart no later than one week before your visa end date.

Yes, you must use Chevening’s travel provider to book your flight home. Chevening is not responsible for tickets booked through other providers and cannot support you in the case of flight cancellations or disruptions.

If you have a booking number, someone will get back to you in due course. Please do be patient and avoid repeated contact, as this will only cause further delays.

Please try to avoid booking a flight that leaves the UK between 19 December and the first working day in January as your programme officer will not be available during this time if you need support.

Our travel company will send us a copy of your flight information. If we have not received this by your booking deadline, your final stipend payment and departure allowance will be withheld until we you do. Please make sure you book your return flight home as soon as possible, and to depart at least one […]

We use the official date on your Final Award Letter, not the date on your CAS letter, which may differ. Chevening is unable to support with any queries about your course end date.

If you cannot remember your unique access code, you can use the online application system to recover it using a process that works via the mobile phone number you registered with. If you haven’t submitted your application yet and are unable to log in, we recommend starting a new application. As we’re a small team, […]