FAQs

What should I do if I’m having concerns about my hotel quarantine experience?

If you are having concerns about your hotel quarantine experience then in the first instance you should contact the hotel or security staff. If you feel unable to do this then please contact your Chevening programme officer who can provide you with a confidential reporting telephone number. To make a formal complaint to the Department […]

How will I get food and supplies if I need to quarantine on arrival into the UK?

Your university will be able to support you with getting food and supplies. Please make sure you let them know that you will need to quarantine upon arrival into the UK. Many supermarkets will deliver food and supplies directly to you. If you’re unsure how to use online delivery services, there are volunteers at your […]

Can I stay in another country to avoid having to quarantine in the UK?

From 4am on Monday 4 October, only scholars arriving from UK red list countries will need to quarantine on arrival to the UK. If you believe staying in another country is a valid option for you and it would be your preference, then please contact your Programme Officer directly for more information.